CONTACT US

 

LANON Information:

LANON Protection Technology Co., Ltd

Tel: +86 21 6266 4848

Fax: +86 21 6266 1063

Email: info@lanonpro.com

OfficeTime: Mon~Fri(UTC+8)9:00~18:00

Address: T1-2302 SOHO Tianshan Plaza, Changning District, Shanghai, China

 

Amazon Official Website: 

https://www.amazon.com/lanonprotection

Returns

Return Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

  • Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

  • Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@lanonpro.com.

  • Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email info@lanonpro.com.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you.

 

 

 

You are welcome to contact us via info@lanonpro.com with any questions or suggestions.